Within the AWdb Web App:

If you can't find a member in the member list by typing their name in the search field above the list, either your current filter is preventing them from showing in the list or your access to members is limited due to permissions*.  If a permission filter is keeping you from seeing a member you feel you need access to, talk to your AWdb admin to gain access.

If you are an admin user, the easiest way to search the entire database is to click thebutton in the top menu bar. After typing the member's name in the search dialog, a list of all the matching members will show below. Select the name of the member to show the member's details. 

Non-admin users can use the Name field in the filter dialog to search all of the members to which you have access:

Clear all of the filters using theClear all filtersbutton, then type the first, preferred or last name in the Name filter and select OK. You can then review the member's information and make changes to items that may be preventing it from being included in your normal filter.

If a member was archived and does not have a role in the latest club year (because they were missing a grade and could not be promoted, or you accidentally chose to archive them from the list of members the system suggested you archive due to lack of attendance), they will also not have any session records for the year. Therefore, you must turn off the "A member must have a session (check-in) record on the current club date in order to be matched by filters." option before they can be matched.

If your filter results are large, you can type a preferred or last name in the search field above the member list to further narrow the results.

Tip: If you want to be able to easily switch back to your previous filter after searching on a name or without session records, you can save your filter before changing it so that you can select it again when you're ready.

Within the AWdb Windows App:

By default, only members with a role for the current club year will show in the clubber or leader grid. 

If you are looking for a single person, use the Search Members field in the far upper left corner (NOT Search Clubbers or Search Leaders above the grids). Type just a First Name OR a Last Name and press ENTER. You will see a list of persons with a name that matches. From there you can open the member record for the desired person.

Another way to locate missing people is to use the Households module. Set the Show: selector to (All Statuses). Locate a family in the list. Select a member on the right to open the member record.

* If your access to members is limited by permissions, you will see "NOTE: Your access to filter options are limited by permissions set by an admin user." at the top of the Filter Dialog.