First off, please know that we have ideas on how to make this more intuitive in the future, and realize that it's currently more confusing than it should be.


Often a member is archived because they do not have a role for the latest club year. If this is the case:


  • Adjust your filter so the member is in the member list (view this FAQ for help finding the member).
  • Ensure the latest club year is selected in the top menu bar and the archived member is selected in the list.
  • Go to the member's Personal tab and click/touch the Edit button.
  • Scroll down to the Primary Role Info section and click/touch the Add New Role button.
  • Fill in the applicable role information and save the change.


In the Windows App, to reactivate a member:

  • Locate the person (view this FAQ for help).
  • Open the member record.
  • On the Main tab, above the Roles grid (in the lower left corner), click the “New” button.
  • Fill in the applicable role information and Save and Close the dialog.


If the member already has a role for the latest club year, update the role status from Archived to Active within either app.