FAQ

Frequently asked questions.

Why are there two apps and when do I use one or the other?
Related videos: General Info on the Approved Workman Cloud Database, General Tour of the Web App, General Tour of the Windows App Related visual: App &a...
Tue, 27 Aug, 2024 at 7:26 PM
Which browsers/devices should I use?
The safest bet for browsers is Chrome, since that is what we use in development. However, we test on Safari, Firefox, and Microsoft Edge, so those are prett...
Tue, 20 Feb, 2024 at 9:27 AM
Is there an AWdb app to download from an app store?
No, we decided instead to create a web app that can be run on any device that has a browser. You can, however, make the AWdb Web App look like an instal...
Tue, 20 Feb, 2024 at 9:30 AM
Why isn't my old password working?
We made enhancements to the security of the database in Web App 2.4.1; Windows App 5.6.0.5. Details are provided in the release notes for the Web App. The c...
Mon, 9 Sep, 2024 at 2:55 PM
Where did my members go after setting up a new year?
If your Member Filter is set to only show Active members, no members will show in the Member List after setting up a new year, since the members' new ro...
Sat, 24 Aug, 2024 at 1:31 PM
How do I find a "missing" member?
Within the AWdb Web App: If you can't find a member in the member list by typing their name in the search field above the list, either: your acces...
Tue, 20 Feb, 2024 at 9:51 AM
How do I activate a member who is Archived?
First off, please know that we have ideas on how to make this more intuitive in the future, and realize that it's currently more confusing than it shoul...
Tue, 20 Feb, 2024 at 10:00 AM
How do I print reports?
Any of the pages within the Web App's Club and Members modules can be printed, including the Member List. Click on the Printer button to print the in...
Tue, 27 Aug, 2024 at 7:20 PM
Why does the Check-in page show different club info than the Personal page?
The short answer: the Check-in page shows session information for the selected club date and the Personal page shows role information for the selected club ...
Tue, 20 Feb, 2024 at 1:37 PM
How do I handle attendance awards?
We plan to one day add this functionality into the Web App, but for now, generate attendance awards and print a report using the Windows App. Select "A...
Tue, 27 Aug, 2024 at 7:21 PM