FAQ
Frequently asked questions.
If a book is not showing in the initial list of books available to be assigned, it is probably not marked as being "In Use". To show all the books...
Tue, 20 Feb, 2024 at 1:51 PM
When assigning a book to a clubber, there is an option of which awards to trigger. Set the Award Set to "Emblems" (default) to trigger the Chevron...
Tue, 20 Feb, 2024 at 1:54 PM
The Primary book gets selected automatically when you navigate to the Books page. Only one book can be the primary one. The Web App currently enforces that ...
Tue, 20 Feb, 2024 at 2:00 PM
Note: "Net Points" or "Total Points" are calculated for the entire year and will reflect any points spent during the year. "Sessio...
Tue, 20 Feb, 2024 at 2:23 PM
Use the Windows App to easily reset all clubber points to zero: Select Tools > Club Store. Filter the list to show the clubbers to reset points for...
Tue, 20 Feb, 2024 at 2:25 PM
We definitely recommend creating a unique user account for each user who needs to log into your database. Here are a few of the reasons: Each user can ...
Tue, 20 Feb, 2024 at 2:04 PM
You should begin by signing up for a Free Trial since there are no refunds once subscribed. Existing Approved Workman Legacy customers have the option of mi...
Tue, 27 Aug, 2024 at 7:23 PM
We made enhancements to the security of the database in Web App 2.4.1; Windows App 5.6.0.5. Details are provided in the release notes for the Web App. The c...
Mon, 9 Sep, 2024 at 2:55 PM
Run the New Year setup twice in order to promote the clubbers to their next grade/club appropriately. For the first/skipped year, pick one week within t...
Tue, 20 Feb, 2024 at 2:11 PM
Release 5.6.0.1 of the Windows App included security improvements for the connection to the server. This error may appear when running older versions o...
Tue, 20 Feb, 2024 at 2:14 PM