FAQ

Frequently asked questions.

How do I get a list of email addresses?
At least for now, use the Windows App to easily get a list of email addresses. Select Tools > Gather E-mail Addresses and Textible Phone Numbers. The dia...
Tue, 27 Aug, 2024 at 7:21 PM
How do I find a "missing" book?
If a book is not showing in the initial list of books available to be assigned, it is probably not marked as being "In Use". To show all the books...
Tue, 20 Feb, 2024 at 1:51 PM
How can I make a T&T book trigger UC Emblems instead of Chevrons?
When assigning a book to a clubber, there is an option of which awards to trigger. Set the Award Set to "Emblems" (default) to trigger the Chevron...
Tue, 20 Feb, 2024 at 1:54 PM
How are the Primary and Current flags used on handbooks?
The Primary book gets selected automatically when you navigate to the Books page. Only one book can be the primary one. The Web App currently enforces that ...
Tue, 20 Feb, 2024 at 2:00 PM
Should every user have their own user account?
We definitely recommend creating a unique user account for each user who needs to log into your database. Here are a few of the reasons: Each user can ...
Tue, 20 Feb, 2024 at 2:04 PM
How do I purchase, renew or upgrade an AWdb Web App subscription?
You should begin by signing up for a Free Trial since there are no refunds once subscribed. Existing Approved Workman Legacy customers have the option of mi...
Tue, 27 Aug, 2024 at 7:23 PM
How do I set up a new year if we skipped last year?
Run the New Year setup twice in order to promote the clubbers to their next grade/club appropriately. For the first/skipped year, pick one week within t...
Tue, 20 Feb, 2024 at 2:11 PM
What is "Error sending data (12175) A security error occurred"?
Release 5.6.0.1 of the Windows App included security improvements for the connection to the server.  This error may appear when running older versions o...
Tue, 20 Feb, 2024 at 2:14 PM
How do I view/print clubber points?
Note: "Net Points" or "Total Points" are calculated for the entire year and will reflect any points spent during the year. "Sessio...
Tue, 20 Feb, 2024 at 2:23 PM
How do I reset all the clubber points back to zero?
Use the Windows App to easily reset all clubber points to zero: Select Tools > Club Store. Filter the list to show the clubbers to reset points for...
Tue, 20 Feb, 2024 at 2:25 PM