FAQ

Frequently asked questions. Answers may include references to the Web App and the Windows App.

How do I handle attendance awards?
Awards are created automatically for club and church attendance when using the Members > Check In page in the Web App based on the criteria set on the Ad...
Wed, 11 Mar, 2026 at 2:45 PM
How do I get a list of email addresses?
The Web App's Admin module includes the ability to Gather Emails or Email-to-Text Phone Numbers. The results are returned and a button provided to copy ...
Mon, 6 Apr, 2026 at 10:55 AM
How do I find a "missing" book?
If a book is not showing in the initial list of books available to be assigned, it is probably not marked as being "In Use". To show all the books...
Tue, 20 Feb, 2024 at 1:51 PM
How can I make a T&T book trigger UC Emblems instead of Chevrons?
When assigning a book to a clubber, there is an option of which awards to trigger. Set the Award Set to "Emblems" (default) to trigger the Chevron...
Tue, 20 Feb, 2024 at 1:54 PM
How are the Primary and Current flags used on handbooks?
The Primary book gets selected automatically when you navigate to the Books page. Only one book can be the primary one. The Web App currently enforces that ...
Tue, 20 Feb, 2024 at 2:00 PM
How do I view/print clubber points?
Note: "Net Points" or "Total Points" are calculated for the entire year and will reflect any points spent during the year. "Sessio...
Wed, 11 Mar, 2026 at 3:11 PM
How do I reset all the clubber points back to zero?
Use the Windows App to easily reset all clubber points to zero: Select Tools > Club Store. Filter the list to show the clubbers to reset points for...
Tue, 20 Feb, 2024 at 2:25 PM
Should every user have their own user account?
We definitely recommend creating a unique user account for each user who needs to log into your database. Here are a few of the reasons: Each user can ...
Tue, 20 Feb, 2024 at 2:04 PM
How do I purchase, renew or upgrade an AWdb Cloud subscription?
You should begin by signing up for a Free Trial since there are no refunds once subscribed. Existing Approved Workman Legacy customers have the option of mi...
Wed, 11 Mar, 2026 at 3:14 PM
Why isn't my old password working?
We made enhancements to the security of the database in Web App 2.4.1; Windows App 5.6.0.5. Details are provided in the release notes for the Web App. The c...
Tue, 27 May, 2025 at 1:09 PM